APPOINTMENTS

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We do take a limited amount of same-day appointments for acute illnesses for established patients. We ask that you call as early as possible in the day you wish to be seen, as these appointments are limited and fill up fast.  We ask that you be on time for your appointment. If you are more than 10 minutes late for your appointment, you will need to reschedule. We will try to see you as close to your appointment time as possible.

With the help of telemedicine, we are able to bring our services to you, overcoming the barriers of time, distance, and even illness so that you can have access to your provider when you need it most. Telemedicine allows us to deliver a unique consultation experience to you remotely using HIPAA compliant video conferencing tools. 

Telehealth visits are appropriate for many non-emergency situations, but not all. You can use telehealth for follow-up appointments, to review lab results, or to refill prescriptions. However, you should seek in-person care for severe symptoms or injuries. 

When telehealth is appropriate 

• For minor illnesses Like colds, headaches, and sore throats
• For mental health concerns like anxiety or depression
• For skin conditions like acne, eczema, or rashes
• For follow-up visits after an injury or illness
• To review lab results or imaging
• To refill prescriptions

When telehealth is not appropriate 

• For severe symptoms like difficulty breathing, vomiting, or confusion
• When a physical exam is needed
• When critical data can only be obtained through physical contact

Preparing for a telehealth visit 

· You will need to download an app called “Ring Central” to your phone

· The provider will send a text message at your appointment time. You will click on the link and enter access code. Please understand that some visits may take longer than others. The provider may delay a text message if they are with another patient.

• Make sure your device is stable and the camera is at eye level
• Adjust your lighting so your provider can see you clearly
• Test your speakers or earphones
• Be in a quiet, well-lit space
• Bring any current medications and relevant information